Last Updated On 05-Sep-2024
Effective Date 05-Sep-2024
This Privacy Policy describes the policies of PonyTech Ltd, 25, Spyrou Araouzou, Ayia Napa Quarter, Berengaria 25 Building, 3rd Floor, 3036 Limassol, Cyprus., Limassol 3036, Cyprus, email: support@ponytech.cy, phone: +357 25 310197 on the collection, use and disclosure of your information that we collect when you use our website ( https://ponytech.cy ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
PonyTech uses the data we collect to provide you with immersive and interactive gaming experiences. Specifically, we use this data to:
– Deliver and maintain our products, which includes updates, security measures, troubleshooting, and providing customer support. This also involves sharing data when necessary to offer the services or fulfill your requests.
– Improve and enhance our products and services.
– Personalize your experience and provide tailored recommendations.
– Advertise and market to you, which includes sending promotional materials, targeted ads, and relevant offers.
Additionally, we use data to operate our business effectively, which includes analyzing performance, fulfilling legal obligations, developing our team, and conducting research.
To achieve these goals, we may combine data collected from different contexts (for example, from your use of multiple PonyTech products) or data obtained from third parties, ensuring a more seamless, consistent, and personalized experience. This helps us make informed business decisions and serve other legitimate purposes.
Our processing of personal data involves both automated and manual methods. Automated processes are often supported by human oversight, such as reviewing the output from automated systems (like AI) to improve their accuracy. As part of our product development efforts, we may also use your data to train and enhance our AI models.
How We Use Your Information:
PonyTech uses the data we collect to provide you with immersive and interactive gaming experiences. Specifically, we use this data to:
– Deliver and maintain our products, which includes updates, security measures, troubleshooting, and providing customer support. This also involves sharing data when necessary to offer the services or fulfill your requests.
– Improve and enhance our products and services.
– Personalize your experience and provide tailored recommendations.
– Advertise and market to you, which includes sending promotional materials, targeted ads, and relevant offers (Newsletter etc.).
Additionally, we use data to operate our business effectively, which includes analysing performance, fulfilling legal obligations, developing our team, and conducting research.
To achieve these goals, we may combine data collected from different contexts (for example, from your use of multiple PonyTech products) or data obtained from third parties, ensuring a more seamless, consistent, and personalized experience. This helps us make informed business decisions and serve other legitimate purposes.
Our processing of personal data involves both automated and manual methods. Automated processes are often supported by human oversight, such as reviewing the output from automated systems (like AI) to improve their accuracy. As part of our product development efforts, we may also use your data to train and enhance our AI models.
If we want to use your information for any other purpose, we will ask you for consent (by accepting the privacy policies) and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We share your personal data with your consent or when it is necessary to complete a transaction or provide a product or service you have requested or authorized. We may also share your data with PonyTech’s affiliated entities and subsidiaries, with trusted vendors working on our behalf, as required by law, or in response to legal processes. Additionally, data may be shared to protect our customers, ensure the safety of individuals, maintain the security of our products, and safeguard the rights and property of PonyTech and its users.
In line with EU data protection regulations, we ensure that any sharing of your personal data complies with the principles outlined in the General Data Protection Regulation (GDPR). We are committed to only sharing data with third parties who meet stringent data protection standards and operate under appropriate safeguards.
For data transfers outside the European Economic Area (EEA), we ensure adequate protection through mechanisms like standard contractual clauses or other legally recognized means to ensure your data is handled securely and in accordance with EU privacy laws.
Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at support@ponytech.cy. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at support@ponytech.cy.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies:
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Data Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at PonyTech Ltd, 25, Spyrou Araouzou, Ayia Napa Quarter, Berengaria 25 Building, 3rd Floor, 3036 Limassol, Cyprus., email: support@ponytech.cy. We will address your concerns in accordance with applicable law.
Changes to this Policy
We periodically update this Policy to reflect any significant changes in how we handle your personal data.
If such changes occur, we will notify you before they take effect. Notifications will be sent via email if you have provided one, through our mobile app, or via a pop-up notice on our website.